AI and the Future of Work
Host Dan Turchin, PeopleReign CEO, explores how AI is changing the workplace. He interviews thought leaders and technologists from industry and academia who share their experiences and insights about artificial intelligence and what it means to be human in the era of AI-driven automation. Learn more about PeopleReign, the system of intelligence for IT and HR employee service: http://www.peoplereign.io.
AI and the Future of Work
Special round table edition: Barclay Rae and Sanjeev NC discuss why we shouldn't fear bots at work
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Dan Turchin
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Season 1
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Episode 29
Barclay Rae, co-author of the ITIL v4 guides and ITSM consultant, and Sanjeev NC, AI enthusiast and former Product Marketing lead at Freshworks, join host Dan Turchin to discuss where AI is helping organizations and why fears of job elimination are unfounded.
Listen and learn...
- Why "artificial" is a better description of today's AI technology than "intelligent"
- How AI is helping reduce training time for help desk agents
- Key metrics you should be using to make sure your AI project is successful
- The skills you need to lead your organization's first AI project
- What gamification has in common with AI
